Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Picking a winner in the AI chatbot wars is difficult, especially with competition intensifying.
By not closely partnering with any AI model, Microsoft can be in a better position to meet the needs of its customers.
Microsoft’s stock has struggled this year, but it still offers strong value for investors.
Microsoft(NASDAQ: MSFT) and OpenAI aren’t as close and intertwined as they were a year ago. While they still work together, both have been distancing themselves from one another and have updated their partnership agreement multiple times.
While partnering and working closely with OpenAI may have seemed like a great move for Microsoft when ChatGPT was the leading chatbot, times have changed. Here’s why diversifying and being less dependent on ChatGPT may prove to be a great strategy for the tech giant in the long run.
Will AI create the world’s first trillionaire? Our team just released a report on the one little-known company, called an “Indispensable Monopoly” providing the critical technology Nvidia and Intel both need. Continue »
Image source: Getty Images.
There are a growing number of AI chatbots, and picking a winner at this stage is no easy task. That’s why taking a more agnostic approach and not being linked to a specific model may be crucial for Microsoft. Anthropic’s Claude model, for instance, is known for being a popular option with enterprise customers for its coding capabilities. By simply offering customers the ability to choose the AI model that best suits their needs, Microsoft doesn’t need to worry about picking a winner, which can enable it to better meet its customers’ needs.
Microsoft’s cloud servers allow customers to choose from many different AI models, including ones from OpenAI, Anthropic, and open source. CEO Satya Nadella stated, on the company’s recent earnings call, that “over 10,000 customers have used more than one model on Foundry, 5,000 have used open-source models, and the number who have used Anthropic and OpenAI models increased 2x quarter-over-quarter.”
Offering flexibility is key for Microsoft to be adaptable and ensure it’s not limiting itself to a specific AI model. Nadella also says that “we offer the broadest selection of models of any hyperscaler, so customers can choose the right model for the right workload.”
This year, shares of Microsoft have fallen by 13% as there’s been plenty of bearishness around software stocks as a whole. But Microsoft is far safer than the whole, as AI has improved many of its products and services, with its Copilot assistant helping people with common everyday tasks within its popular software titles, including Word and Excel. AI isn’t likely to destroy Microsoft but instead allow it to offer its users more value in the long run.
At 25 times trailing earnings, the tech stock trades at a very reasonable premium, and it’s cheap when compared to the S&P 500, with the average stock on the index trading at a multiple of 26. For long-term investors, Microsoft can make for an excellent stock to buy right now, as being less dependent and reliant on OpenAI should put it in a better position to grow its AI business.
Before you buy stock in Microsoft, consider this:
The Motley Fool Stock Advisor analyst team just identified what they believe are the 10 best stocks for investors to buy now… and Microsoft wasn’t one of them. The 10 stocks that made the cut could produce monster returns in the coming years.
Consider when Netflix made this list on December 17, 2004… if you invested $1,000 at the time of our recommendation, you’d have $477,813!* Or when Nvidia made this list on April 15, 2005… if you invested $1,000 at the time of our recommendation, you’d have $1,320,088!*
Now, it’s worth noting Stock Advisor’s total average return is 986% — a market-crushing outperformance compared to 208% for the S&P 500. Don’t miss the latest top 10 list, available with Stock Advisor, and join an investing community built by individual investors for individual investors.
See the 10 stocks »
*Stock Advisor returns as of May 25, 2026.
David Jagielski, CPA has no position in any of the stocks mentioned. The Motley Fool has positions in and recommends Microsoft. The Motley Fool has a disclosure policy.
All market data (will open in new tab) is provided by Barchart Solutions. Copyright © 2026.
Information is provided 'as is' and solely for informational purposes, not for trading purposes or advice. For exchange delays and terms of use, please read disclaimer (will open in new tab).
© Copyright 2026 The Globe and Mail Inc. All rights reserved.
Andrew Saunders, President and CEO