Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
ATLANTA, Ga. (Atlanta News First) – Tax season just started, and artificial intelligence is playing a bigger role. Taxpayers are turning to AI for tax advice, but any mistakes it makes could be costly.
Tax preparation companies are integrating AI tools to make filing easier:
While online tax preparers are using AI to streamline returns, tax professionals warn there’s an important distinction to understand.
Jason Wiggam, an attorney with Wiggam Law, says public AI chatbots can help organize your paperwork, as long as you remove your personal information first.
“I am not worried about AI replacing what I do in any shape or form right now,” Wiggam said. “It makes us more efficient; maybe we’re able to do the work quicker, better, faster. But an AI is not picking up the phone and negotiating with an IRS agent on someone’s behalf.”
For those thinking about using ChatGPT or other public chatbots as a tax resource, Wiggam said that’s where you could get yourself into trouble, especially if a chatbot starts “hallucinating.”
AI can quote tax law, but it can’t make interpretations and recommendations like a human tax professional, according to Wiggam. The more complicated your financial situation is, the more likely AI could get it wrong.
Also, the information taxpayers provide to AI chatbots is not protected and may be shared and used for learning purposes.
Even the IRS warns: do not trust everything AI tells you.
AI is not a tax professional. The IRS doesn’t care if it gave you bad advice. You’ll pay the penalty.
While AI can help with organization and basic calculations, it doesn’t replace professional tax guidance, especially for complex financial situations.
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