Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Powering academic institutions and government organizations
Clarivate is home to leading research, education and library solutions, including Web of Science™, ProQuest™, Ex Libris™ and Innovative™.
Featured
Highly Cited Researchers 2025
See the individuals who have demonstrated significant and broad influence in their fields of research.
The Institute for Scientific Information
Fostering the scientometric community through research and collaboration.
Research Professional News
A trusted source for authoritative, editorially independent news and analysis.
Deliver innovative and impactful research outcomes by equipping your institution with trusted data, flexible solutions and unbiased expertise.
Research discovery and referencing
Research funding and analytics
Publisher solutions
We help libraries support the curriculum with essential content to enable the success of students, researchers and faculty.
Our solutions
Seamless workflows for librarians and their users.
Our solutions
Clarivate helps public, academic, government, and specialty libraries, as well as library consortia, modernize in support of the unique communities they serve.
Academic libraries
Public libraries
AI is accelerating change across academia. Clarivate helps institutions adapt with confidence to drive research excellence, student outcomes and library productivity.
Academic AI
A leading provider of global transformative intelligence.
Clarivate™ is a leading global provider of transformative intelligence. We offer enriched data, insights & analytics, workflow solutions and expert services in the areas of Academia & Government, Intellectual Property and Life Sciences & Healthcare.
Featured articles
Clarivate Unveils Transformative Subscription-Based Access Strategy for Academia
Clarivate Unveils Transformative Subscription-Based Access Strategy for Academia
How Clarivate uses Artificial Intelligence you can trust to transform your world
How Clarivate uses Artificial Intelligence you can trust to transform your world
Clarivate newsroom
Support areas
Sustainability
We have embraced an extensive, holistic approach to sustainability in order to drive measurable impact.
Voice of Customer
See how we keep our customers first
See the stories
Explore Clarivate insights
Stay informed with the latest insights, news, and research from Clarivate. Explore our blogs, webinars, podcasts, reports, and case studies to stay ahead of trends and innovations in your field.
Featured
A responsible framework for evaluating the societal impact of research
Read the report to learn more about this innovative framework in more detail.
The Pulse of the Library report
Read the report to learn about how libraries are approaching AI and other mission-driven topics.
Blog
Our blogs
Expert analysis
Expert analysis
Our webinars
Find logins to all Clarivate products below.
Research smarter. Pair responsibly developed AI with trusted data to simplify complex research tasks without compromising integrity.
Discover fresh insights faster so you can focus on creating new knowledge. Far more than a chatbot, the Web of Science Research Assistant runs alongside you as you work, keeping up with your research needs as they develop. Wherever you are in your career, start getting more out of the world’s most trusted citation database—the Web of Science Core Collection.
Complete complex research tasks faster with guided walkthroughs and contextual prompts that light up potential paths forward.
Spend less time building queries and more time learning from results. Effortlessly interpret and explore the literature with the help of AI.
Leverage a responsible AI tool developed with and for researchers and optimized for academic research use cases.
Implement responsible AI tools
Powered by carefully curated data from editorially selected sources—Web of Science Core Collection data—to ensure that the tool delivers insights that add value to your research process.
Developed in partnership with researchers and librarians to ensure that the tool solves the most pertinent problems in ways that deliver trust in the technology and its application.
Designed to help you understand how content is generated and interrogate responses. Aligned with evolving licensing and usage rights in the AI landscape.
Move quickly and confidently as you explore a topic, conduct literature reviews and identify best-fit journals for your work. Task-based guides in Web of Science Research Assistant simplify key stages of the research journey, collaborating with you through multi-step tasks. Choose a tool that iterates alongside you—adapting to individual needs, refining outputs and evolving goals in real-time. All while drawing on trusted data sources and maintaining academic integrity.
Watch a full demo
Conduct natural language searches in several languages and receive concise overviews and commentaries that consider over 120 years of research.
Navigate research tasks with guided walkthroughs and save time with context-specific prompts delivered as you work. Identify experts to develop your collaboration strategy.
Explore dynamic visualizations and carry out light analytics quickly with the help of co-citation networks, topic maps, trend graphs and more.
Responsible, academic AI to guide your research journey
What we particularly appreciated was the obvious care, time, and caution in which the company (Clarivate) went about developing its AI products. It spent a great deal of time with librarians and scholars to find out their research hurdles and how AI could be used to help them overcome them.
Reprinted with permission from Information Today from “Traditional Online Vendors Are Embracing Generative AI,” The Information Advisors Guide to Internet Research Vol 36 no.4 July/August 2024.
We’re happy to be part of the Web of Science Development Partner Program, it will allow us to know deeply the new AI Research Assistant and how it can help our researchers.
Camila Gamba
It’s very efficient, it’s going to save a lot of time with conducting research, having to read through all the abstracts, having to determine relevance on reading alone.
Beta tester
We’re excited about the AI features that Web of Science is developing. I think Web of Science Research Assistant will be far superior to the other genAI tools currently available to faculty and students at the moment.
Juan P. Denzer
We chose to engage in the Web of Science development partner program due to the database’s reputation for credibility and reliability. The high quality articles available through Web of Science, coupled with the opportunity to experience a trial period, provided us with a positive and valuable experience.
Li-Ling Ou
I believe Web of Science Research Assistant is moving in the right direction because Web of Science is already committed to providing trusted information that is aligned with sound academic research practices. With the Web of Science Research Assistant, all library staff, faculty and students at our university got to participate as beta testers and provide feedback. Not all companies producing AI research tools consider academics, but the Web of Science team made it a priority to listen to researchers.
Juan P. Denzer
As we tested the Web of Science Research Assistant, we recognized that it has huge potential for surfacing useful papers and content and helping students and researchers take a deep dive into content faster. I especially appreciate the visualizations, which are easy to access as you work with the assistant. They provide different ways to assess results and discover links between topics, organizations, and researchers. Researchers need to trust the research they are using, and the Web of Science provides a trusted and safe environment for AI-powered discovery. The assistant solves the problem of information overload while also ensuring quality and reliability in its responses.
Elizabeth Killeen
The Web of Science™ Research Assistant, a generative AI-powered tool built with and for researchers, is now available to the global research community. After extensive collaboration and testing with the…
Pushing the boundaries of research and learning with AI you can trust
Web of Science Research Assistant is designed for researchers at all career stages—from students and early-career researchers to faculty and institutional research teams. Anyone with access to the Web of Science Research Assistant through an institutional subscription can use the assistant to enhance their research workflow and get more out of Web of Science Core Collection, the world’s most trusted citation database.
Web of Science Research Assistant simplifies literature reviews by using agentic AI to guide users through multi-step tasks. It helps define the scope of a topic, refine search strategies, and curate relevant papers. Researchers receive structured summaries, key findings, and visualizations that highlight trends, gaps, and hypotheses—making it easier to synthesize insights and accelerate discovery.
Web of Science Research Assistant is an extremely flexible research tool that supports many types of queries, such as:
It also supports guided tasks like:
Unlike general-purpose AI chatbots, Web of Science Research Assistant is purpose-built for academic research. It combines the power of generative AI and agentic AI with trusted data from the Web of Science Core Collection. Its task-based guidance, multilingual support, and interactive visualizations make it a powerful companion for exploring topics, conducting literature reviews, and selecting journals. It’s not just a chatbot—it’s an intelligent research partner that evolves with your needs.
When you submit a question to the assistant, it starts by retrieving articles that exhibit the highest degree of semantic similarity to your query and then complements those with additional highly relevant results based on keywords. From there, it ranks results based on a similarity score and runs them through a proprietary algorithm to ensure that the most valuable and pertinent resources are highlighted. Top publications are then chosen to formulate a response to your query. Additional layers of relevancy ranking reduce noise in your results sets.
We use commercially provided pre-trained Large Language Models in a Retrieval Augmented Generation architecture (RAG). We do not train our own models. While we are using the pre-trained LLMs to support the creation of narrative content, the facts in this content are generated from our trusted academic sources. We test this setup rigorously to ensure academic integrity and alignment with the academic ecosystem. Testing includes validation of responses through academic subject matter experts who evaluate the outputs for accuracy and relevance. Additionally, we conduct extensive user testing that involve real-world research and learning scenarios to further refine accuracy and performance.
We are committed to the highest standards of user privacy and security. We do not share or pass any publisher content, library-owned materials, or user data to large language models (LLMs) for any purpose.
Data privacy and trust are top priorities when designing our AI tools, and we align with evolving global AI legislation.
As part of the user query, only the content that users themselves input into the query is transmitted to the LLM. No additional data is shared during this process, ensuring the protection of sensitive information. Furthermore, we are not using any of the LLM API endpoints directly but accessing LLMs through a private setup. This ensures that data entered by users in the query stays protected and cannot be seen or accessed by any other party. This approach to data protection aligns with our practices in academic search, where we apply our knowledge in securely managing user information. For more information on our privacy and data protection program, visit: https://clarivate.com/privacy-center/
We have developed the Clarivate Academic AI Platform that is designed to help us bring existing and new solutions to the market faster and support multiple use cases at scale. The platform will allow us to deliver more capabilities, such as semantic search and more, with a consistent user experience, in a safe and secure environment that ensures user privacy and data security. The platform will serve all Clarivate academic solutions.
The AI Platform is not just about infrastructure. The AI Platform team serves as an AI center of excellence with strong LLM stewardship, supporting the different product teams in using AI responsibly, and providing strong governance to make sure that AI is applied responsibly. The team also works closely with the community. They have built an AI Advisory council, with the goal of sharing insights & findings, evaluating results, gathering feedback from librarians, students, and faculty, mitigating inaccuracies & bias issues, and sharing adoption best practices.
Ensuring clarity and trust in our solutions is one of our top priorities. Our conversational discovery and AI-powered tools present a list of academic resources on which their responses are based, so that you can always explore relevant materials for further context.
Accelerate novel research of the highest quality with premier scholarly and scientific research tools
Power your programs with the world’s most trusted citation database
© 2026 Clarivate. All rights reserved.
Please be advised that recently there have been fraudulent job offers and interviews using the Clarivate name, logo and even names of our colleagues.
Please be aware that Clarivate will:
If you have any question about a position posted in our company name, please check our current open positions on the Clarivate website Careers pages or contact one of our recruiting team members directly.
If you have been the victim of a scam, please contact your local law enforcement agency.
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.