Snapchat Brings Chatbot Ads To DMs 04/29/2026 – MediaPost

Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
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Snapchat is building on its “Sponsored Snaps” offering by inviting brands to run ads within the social media platform’s Chat tab via interactive conversational artificial intelligence (AI) agents.
According to Snap’s announcement, direct messaging and AI chatbots are already heavily utilized by the app’s half a billion daily active users, with over 950 billion chats sent in the first quarter of 2026, and over half a billion messages sent to Snap’s My AI since its initial rollout in 2023.
In attempting to bridge the gap between DMs and chatbots for its ad partners, Snapchat is launching AI Sponsored Snaps, which will bring AI into the flow of everyday conversation on the platform.
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By integrating AI-powered interactions into Sponsored Snaps, Snapchat is looking to pair the scale of its user base with automated agents that drive engagement and action around product discovery, per a recent statement from Ajit Mohan, Snap’s chief business officer.
Advertising partners can begin by bringing their own AI agents onto the Snap platform, allowing users to explore a brand, ask questions, and receive personalized recommendations within their inbox.
To kick off the AI Sponsored Snaps alpha tests, Snapchat is partnering with consumer credit reporting company Experian, which wants users to ask its chatbot-powered promotions about credit and money management.
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