#Chatbots

Personalized AI-powered Smart Replies are coming to Gmail – Engadget

Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Like it or not, Google’s Gemini AI is worming its way into more of your Workspace apps. At I/O 2025, CEO Sundar Pichai announced that its upcoming Gmail app will have a new feature called Personalized Smart Replies. The idea is that with your permission, Gemini can examine your past emails and Google docs, then help you craft responses to personal- or business-oriented emails.
In an example onstage at I/O, Pichai used the example of a friend taking a road trip through Colorado to Utah, a trip the friend knew Pichai had taken before. Gemini is able to look through all the notes in Drive, looking through email for related reservations and finding an itinerary in Google Docs. It’ll pull all that stuff together and then draft an email that matches the typical tone, style and even words that Pichai commonly uses.
Google also wants to help you manage your emails better with a new Inbox cleanup feature. “Simply tell Gemini what you want to do (e.g., ‘delete all my unread emails from [a specific company] last year’) and watch as it helps you manage and declutter your inbox with a single click.” Another new feature is integrated fast appointment scheduling, letting you offer times for customers to make bookings directly from Gmail.
All these new features are coming to Google’s Workspace subscribers starting this summer. Though they may prove useful to many users, some have found Google’s addition of recent Gemini features to be intrusive and unwelcome.
Google's annual I/O developer conference kicked off on Tuesday, May 20. See everything Google has announced at I/O 2025 so far, including an AI-powered movie creation tool called Flow, real-time translation in Google Meet, virtual clothing try-ons based on uploaded photos, AI enhancements to Project Astra computer vision and more. Follow Engadget's Google I/O liveblog for recap of the event as it unfolded in real-time. Google previewed some key pre-I/O Android 16 news during its Android Show video stream last week.

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Personalized AI-powered Smart Replies are coming to Gmail – Engadget

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