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OpenAI said today it is making ChatGPT Health, a feature that helps users with health-related queries, available to all U.S.-based users over 18 across all plans. The announcement comes a day after a Florida-based pastor sued the company for giving a near-fatal suggestion not to consult a doctor.
The company started testing the feature through a dedicated hub earlier in January, allowing users to integrate data from other services and their personal information from services such as Apple Health, Function, and MyFitnessPal.
At that time, OpenAI said users were asking 230 million health-related queries each week. That number has now gone up to 300 million.
Users can also integrate their medical records from hospital systems like Epic and Oracle Health, and health platforms like One Medical and Function Health.
OpenAI said earlier that users needed to use the health hub for health-related queries. Now they can choose to draw insights from connected information in the health section in all queries. The company said during the testing it observed that 70% of health-related queries took place outside the dedicated hub. Through this new feature, users can use their health information to get information on food or allergies in the general chat.
The company noted that its models have made progress in answering health-related queries. The company noted that the smallest model from its latest release, GPT 5.6-Luna, outperforms GPT 5.5 on HealthBench evaluation, an open source benchmark developed by the company to evaluate large language models (LLMs) on health queries. OpenAI said that it doesn’t use any user data to train its model, and it works with physicians to improve its models on health queries.
Despite these performance gains, the company maintains in its terms that its services are “not intended for use in the diagnosis or treatment of any health condition.” The company cited these clauses in response to the above lawsuit, and also told The New York Times that it is working on making health- or medicine-related answers safer. With the latest roll out, OpenAI said it wants people to verify information and take medical decisions based on professional advice.
Several studies have highlighted that AI bots are not reliable for medical advice. However, this has not deterred companies like Anthropic and Google from launching health-related AI features.
Health in ChatGPT is rolling out to logged-in U.S. users with free, Go, Plus, and Pro plans on the web and iOS this week.
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Ivan covers global consumer tech developments at TechCrunch. He is based out of India and has previously worked at publications including Huffington Post and The Next Web.
You can contact or verify outreach from Ivan by emailing im@ivanmehta.com or via encrypted message at ivan.42 on Signal.
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