Nikita Roy: How conversational AI is changing journalism – DW.com

Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
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The founder of Newsroom Robots Lab at Harvard, and Knight Fellow at the International Center for Journalists, breaks down what conversational AI is and how it is revolutionizing journalism.
From AI-powered chatbots to virtual assistants, Nikita Roy explains how conversational AI technologies work. She discusses their growing impact on how newsrooms engage with audiences, produce content, and improve workflows. Roy also talks about the opportunities and ethical challenges that AI presents for journalists striving to uphold accuracy, transparency, and public trust in the age of automation.

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