Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
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After integrating Meta AI into WhatsApp, Instagram, Facebook, and Messenger, Meta is rolling out a stand-alone AI app. Unveiled at Meta’s LlamaCon event on Tuesday, this app allows users to access Meta AI in an app, similar to the ChatGPT app and other AI assistant apps.
To win over users, Meta is trying to leverage what makes it different from companies like OpenAI and Anthropic — Meta already has a sense of who you are, what you like, and who you hang out with based on years of data that you’ve likely shared on Facebook or Instagram.
Meta’s AI app can differentiate itself from existing AI assistants because it can “[draw] on information you’ve already chosen to share on Meta products,” the company said, such as your profile and the content you engage with. So far, these personalized responses will be available in the U.S. and Canada.
You can also give Meta more information about you to remember for future conversations with its AI — for example, you can tell the AI that you are lactose intolerant, which it could remember before recommending that you go to a wine and cheese tasting on your next vacation.
As with any AI product, users should be aware of how Meta may use the data they share with its chatbots. Meta relies on its wealth of user data to power its targeted advertising business, which makes up the bulk of its revenue.
Meta’s AI app also introduces a Discover feed, where you can share how you’re using AI with your friends — in a mock-up image, Meta shows someone asking the AI to describe them in three emojis, which they then shared with their friends. A user’s interactions with Meta AI will only be shared to the feed if they choose to do so.
This feed might amplify certain generative AI trends, like the recent trend in which people tried to make themselves look like Barbie dolls or Studio Ghibli characters. But then again, not every app needs to have a social feed — we’re looking at you, Venmo.
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Amanda Silberling is a senior writer at TechCrunch covering the intersection of technology and culture. She has also written for publications like Polygon, MTV, the Kenyon Review, NPR, and Business Insider. She is the co-host of Wow If True, a podcast about internet culture, with science fiction author Isabel J. Kim. Prior to joining TechCrunch, she worked as a grassroots organizer, museum educator, and film festival coordinator. She holds a B.A. in English from the University of Pennsylvania and served as a Princeton in Asia Fellow in Laos.
Send tips through Signal, an encrypted messaging app, to @amanda.100. For anything else, email amanda@techcrunch.com.
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