Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
On Wednesday, NASDAQ-listed travel tech giant MakeMyTrip announced a strategic collaboration with OpenAI. This partnership is set to elevate AI-driven travel discovery by focusing on converting high-intent travel queries into bookable actions.
This development comes amid the rising adoption of generative AI in India’s travel booking ecosystem, where platforms aim to leverage conversational intent using tools such as chatbots to facilitate bookings.
MakeMyTrip will utilize OpenAI’s application programming interfaces (APIs) to introduce cutting-edge AI features within its mobile app. This will enable travelers to transition smoothly from mere conversational inspiration to actual bookings using MakeMyTrip’s ‘Myra’ chatbot. By doing so, the company aims to dynamically address evolving travel preferences, offering structured, transaction-ready solutions across flights, hotels, and ancillary services.
(With inputs from agencies.)
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