Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Brightness Switching
Category
Official App
Korean Air has launched an AI chatbot service that utilizes generative AI.
The service uses generative AI trained on a vast amount of verified data to provide a natural language, conversational interface that analyzes the intent of questions in real time and delivers answers. It is available on the official website and mobile app.
Thanks to advanced natural language recognition, users can ask questions in sentences that resemble everyday conversation. For example, for a specific question such as “How many pieces of free checked baggage are allowed in economy class from Incheon to Paris?”, the system understands the context and provides accurate answers. It also displays the sources on which the answers are based, along with links to related pages where further details can be checked. In Korean and English, users can switch to assistance from a human agent by typing “Connect to an operator” in the chat window.
Previously, the service supported Korean, English, Japanese, and Simplified Chinese, but the supported languages have now been expanded to a total of 13, including French, German, Thai, and Vietnamese.
⇒For more information
Share Article
ANA and Meiji to Offer Special In-Flight Chocolate Set on Valentine’s Day
Air Tahiti Nui and Air Tahiti to Launch Codeshare Flights
Southwest Airlines to Introduce SpaceX’s Starlink Satellite Internet Service
Possible Data Breach of JAL Same-Day Baggage Delivery Service Reservation System
Panama Delegation in Japan Advances Talks on Direct Flights with ANA
Founder and Chairman of Japan’s APA Group, Toshio Motoya, Passes Away at 82
Air China Suspends and Reduces Flights on Japan–China Routes for Summer Schedule
Keisei Electric Railway to Boost Airport Access with New Line and Limited Express
Qatar Airways Offers Valentine’s Day Special Fares from Japan to Europe, Africa and the Middle East
JTB Group to Acquire US-Based Imprint Events Group
© 2023 TRAICY Japan, Inc. All rights reserved.