Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Jena Zangs, chief data and AI officer at the University of St. Thomas, spoke with University Business about different methods to mine AI for insights safely. As AI emerges and becomes a tool used in academia, Zangs noted that AI users should summarize documents and records containing sensitive information before uploading the information for analysis by AI platforms and chatbots.
From the article:
Different versions of ChatGPT, Microsoft Copilot and other popular chatbots process user data in vastly different ways.
Institutions lose control over data if it’s uploaded into free, public models of an AI chatbot. Enterprise models, on the other hand, have custom settings that dictate how information is stored and processed and which users have access. …
By obscuring personal information, this strategy prevents administrators from, for example, uploading “a student’s grades that someone else could benefit from,” says Jena Zangs, chief data and AI officer at the University of St. Thomas in Minnesota. …
“AI is used to strengthen our human capabilities,” Zangs says. The culture around adopting AI at St. Thomas is “grounded in the human voice.”
2115 Summit Avenue
St. Paul, Minnesota 55105 USA
(651) 962-5000