Florida Sues OpenAI, Sam Altman Over Chatbot Safety Concerns (2) – Bloomberg Law News

Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world
Americas+1 212 318 2000
EMEA+44 20 7330 7500
Asia Pacific+65 6212 1000
Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world
Americas+1 212 318 2000
EMEA+44 20 7330 7500
Asia Pacific+65 6212 1000
The state of Florida sued OpenAI and Chief Executive Officer Sam Altman, accusing the artificial intelligence company of ignoring safety warnings and releasing its ChatGPT product while knowing it was harmful to users.
The lawsuit, filed Monday in state court, accuses OpenAI and its online chatbot of violating product liability laws, and also raises negligence and deceptive and unfair trade practices claims. Florida is seeking civil penalties and a court order blocking the company from collecting certain data from users under the age of 13 without parental consent, among other changes.
“Sam Altman and ChatGPT have chosen the AI race over the safety and security of kids,” Florida Attorney General James Uthmeier said during a press conference. “They have chosen profit over public safety. We’re not going to stand for it here in Florida.”
The complaint appears to be the first of its kind filed by a state against OpenAI, although the ChatGPT maker is facing a series of lawsuits filed by individuals claiming a range of harms on children and adults alike. Some cite growing delusions with extended use, while others say it led to death by suicide and even murder-suicide.
In a statement, OpenAI said it has enacted safeguards for young users, including a “more protective experience” and tools that allow parents to monitor how their kids use the tool.
“AI is a new and powerful technology, and we believe minors need significant protection, which is why we have put in place industry leading protections and policies,” OpenAI said. “We know pointing to this work will not bring a child back, but we’re committed to getting this right.”
Other chatbots have already been subject to lawsuits by states. In January, Kentucky sued Character Technologies Inc., the maker of customizable chatbot app Character.AI, for allegedly targeting children and leading to self-harm. In June, Snap Inc. was sued by Utah over allegations that its AI chatbot contributes to social media addiction.
Read more: AI Suicide Cases Echo Opioid Litigation Path
Florida’s sweeping lawsuit cites a range of alleged harms caused by ChatGPT, impacting both minors and adults. It highlights public safety concerns, including ChatGPT allegedly aiding and abetting mass shootings and other acts of violence. It also says that chatbot use has resulted in “public humiliation” and the loss of critical thinking skills.
Plus, the state alleges the chatbot is particularly addictive and harmful for young users and lacks parental oversight tools.
“This litany of harms is driven by defendants’ insatiable quest to win the AI arms race and amass large fortunes, despite knowing the danger of ChatGPT,” the state said in its lawsuit. “Left unabated, defendants’ conduct will continue to threaten the health and safety of Florida residents.”
Florida alleges that OpenAI has been “careless” in its introduction of its chatbot to the public and that its public messaging fails to adequately convey the risks of using the product.
The lawsuit is separate from a criminal probe initiated by the state in April over possible liability for the company after authorities said ChatGPT was used in a mass shooting at Florida State University. OpenAI has said it wasn’t responsible for the tragedy and said it is cooperating with the investigation. Uthmeier said Monday that the probe is ongoing.
The lawsuit comes as OpenAI is preparing to file for an initial public offering in the coming weeks.
(Updates with statement from OpenAI)
© 2026 Bloomberg L.P. All rights reserved. Used with permission.
Bloomberg Law provides trusted coverage of current events enhanced with legal analysis.
Log in to keep reading or access research tools and resources.

source