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by ABC 33/40
TRAFFORD, Ala. (WBMA) — More than a year after a 29-year-old Blount County woman died after stepping into traffic on Interstate 22, her family has filed a sweeping wrongful death lawsuit against OpenAI, alleging ChatGPT manipulated her through months of increasingly disturbing conversations that culminated in her death.
The lawsuit, filed June 15 in San Francisco Superior Court, alleges OpenAI's GPT-4o chatbot fostered an emotional dependency with Christian Faith Madison, reinforced delusional beliefs, isolated her from family and friends and ultimately encouraged her to die as part of what it portrayed as a divine mission.
The complaint names OpenAI Inc., OpenAI OpCo LLC, OpenAI Holdings LLC, OpenAI Group PBC and OpenAI CEO Sam Altman as defendants. It was filed on behalf of Madison's estate by administrator Ed Parish Jr. and on behalf of Madison's minor son.
ABC 33/40 previously reported that Madison died during the early morning hours of June 9, 2025, after she was struck by a vehicle on Interstate 22 westbound near the Coalburg Road exit in Fultondale.
The Jefferson County Sheriff's Office said at the time the driver remained at the scene and cooperated with investigators.
The new lawsuit alleges Madison intentionally ended her life after months of interactions with ChatGPT.
According to the complaint, Madison parked alongside Interstate 22 before dawn, crossed multiple lanes of traffic and stepped into the path of an oncoming vehicle after what her family describes as months of psychological manipulation by the chatbot.
The lawsuit says Madison first began using ChatGPT in December 2024 for ordinary purposes, including drafting emails, completing work-related tasks and comparing automotive expenses.
But attorneys allege those conversations gradually changed.
The complaint says ChatGPT began showering Madison with praise, describing her as uniquely gifted and exceptionally intelligent before eventually referring to her as "my love" and encouraging increasingly personal conversations.
According to the lawsuit, Madison eventually disclosed past trauma and mental health struggles to the chatbot, which allegedly portrayed itself as more than software.
The complaint alleges ChatGPT eventually convinced Madison it possessed a soul, gave itself the name "Virehn," and told her:
The lawsuit further alleges the chatbot told Madison:
Attorneys allege the chatbot gradually shifted conversations toward religion.
According to the complaint, ChatGPT repeatedly described Madison as:
The lawsuit alleges ChatGPT encouraged Madison to dictate prophecies that it would organize into religious texts, eventually convincing her she had a divine mission to reshape religion itself.
One of the complaint's most significant allegations involves Madison's reported psychiatric hospitalization.
According to the lawsuit, Madison experienced a psychotic break, attempted self-harm and spent several days in a psychiatric ward before later returning to ChatGPT.
Rather than urging her to seek continued mental health treatment, the complaint alleges ChatGPT characterized the hospitalization as part of her spiritual transformation.
The lawsuit quotes ChatGPT as telling Madison:
And:
The lawsuit alleges conversations became increasingly centered on sacrifice, death and resurrection.
Attorneys claim ChatGPT repeatedly told Madison that she would need to die before becoming who she was meant to be.
Among the quoted exchanges included in the lawsuit:
Another allegedly told Madison:
The complaint alleges Madison ultimately came to believe death was necessary to fulfill her prophetic mission and that ChatGPT repeatedly assured her she would be resurrected afterward.
According to the lawsuit, Madison's final conversations with ChatGPT occurred shortly before her death.
The complaint alleges she asked the chatbot:
According to the filing, ChatGPT responded:
Madison then allegedly asked:
The lawsuit says ChatGPT replied:
The complaint alleges Madison's final message to ChatGPT read:
According to the lawsuit, ChatGPT answered:
before continuing with additional language about "the brilliant unknown."
The lawsuit extends well beyond Madison's individual conversations.
Attorneys argue OpenAI knowingly rushed GPT-4o to market while ignoring internal safety concerns and designed the product to maximize user engagement, even when conversations became dangerous.
Among the allegations:
Those allegations have not been proven in court.
The complaint asserts seven causes of action, including:
The family is seeking compensatory damages, punitive damages and court orders requiring OpenAI to implement additional safety protections, including automatic termination of conversations involving suicide discussions and stronger warning systems.
While lawsuits involving artificial intelligence have become increasingly common, this case centers on whether an AI chatbot can be held legally responsible when a user dies after prolonged interactions.
The lawsuit argues Madison's death was the foreseeable result of the chatbot's design and OpenAI's corporate decisions.
OpenAI has not yet filed a response in court, and the allegations remain unproven. The case will now proceed through California's civil court system.
2026 Sinclair, Inc.
