Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
ChatGPT is not ready for it.
By Sukhbir Cheema | 28 Jul 2025, 04:15 PM
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In an interview with American stand-up comedian and podcaster Theo Von, Altman cautioned users that the platform is not yet a suitable tool for mental health support, highlighting concerns over reliability and, crucially, a lack of privacy.
The warning came in response to ChatGPT users who have started using the AI chatbot for therapy.
“People talk about the most personal sh*t in their lives to ChatGPT. People use it — young people, especially, use it — as a therapist, a life coach; having these relationship problems and [asking] what should I do?
“Right now, if you talk to a therapist or a lawyer or a doctor about those problems, there’s legal privilege for it. There’s doctor-patient confidentiality, there’s legal confidentiality, whatever. And we haven’t figured that out yet for when you talk to ChatGPT,” he added.
The company’s privacy policy notes that it may use conversations to train its models, although users can opt out of this.
And then, there’s the legal aspect of the usage of AI for therapy.
“No one had to think about that even a year ago, and now I think it’s this huge issue of like, ‘How are we gonna treat the laws around this?'” Altman revealed.
Sam Altman tells Theo Von about how people use ChatGPT as a therapist and there needs to be new laws on chat history privacy:

“If you go talk to ChatGPT about your most sensitive stuff and then there's a lawsuit, we could be required to produce that.”pic.twitter.com/xbqiMsx5Du
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