Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
(InvestigateTV) — More Americans are turning to AI chatbots for advice and support – including for mental health – and that’s raising new questions about safety, oversight, and who’s accountable when something goes wrong.
“We’ve seen the examples and heard from families of the harm that their children have met in terms of their fate in engaging,” Rep. Yvette Clarke (D-NY) said. “But we have moved to do the type of legislation that would mitigate those damages.”
On Capitol Hill, Clarke is the ranking member of a House Energy and Commerce Subcommittee that is taking a closer look at AI chatbots — how people are using them, and where lawmakers see risks.
“For America to be the global leader in AI innovation, including an industry such as mental health care we must be proactive in developing safe technologies to make American’s lives better,” said Rep. Brett Guthrie (R-KY).
During the November hearing, lawmakers heard from experts about how people are using chatbots – including for mental health support.
Dr. Marlynn Wei, a psychiatrist, psychotherapist, and author cautioned, “These systems are a useful sounding board and non-judgmental space for many people. However, individuals who are isolated, vulnerable or less familiar with AI and its limitations may face greater risks.”
Clarke said she doesn’t see chatbots as all bad, but she and other lawmakers said the big question is what guardrails should exist, especially with kids’ exposure to these tools.
“Someone unfortunately is profiting from the fact that the ecosystem of AI technology and just use of the internet can generate great wealth at the expense of the health and well-being of the people who have made it possible to gain that wealth,” Clarke explained.
The debate is also playing out at the White House.
In December, President Trump signed an executive order calling for a “minimally burdensome” national AI framework — and warning a patchwork of state laws could create different requirements.
The order directs the Justice Department to form an “AI litigation task force” to challenge some state AI laws the administration says conflict with its policy goals.It also says any national framework “should also ensure that children are protected… and communities are safeguarded.”
Copyright 2026 Gray Media Group, Inc. All Rights Reserved.
