#Chatbots

Colorado Springs unveils new AI-powered chatbot on city's website, 'AskCOS' – KOAA News 5

Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
COLORADO SPRINGS, Colo. — The City of Colorado Springs launched a new AI-powered chatbot to get information to people more easily.
The city calls the new virtual chatbot “AskCOS”, and is available on both the mobile and desktop versions of the city’s website.
Already in April, the city says AskCOS has already assisted over 3,200 people and provided 4,100 responses.
According to the city, all of the information provided by the chatbot is through city’s website information and does not use AI to provide answers from any other website or search engine.
The tool is only an informational tool at this time and does not process service requests, those must still be made through the GoCOS App or website.
The company Citibot also has created similar chatbots for Denver and other municipalities across the country.
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Colorado Springs unveils new AI-powered chatbot on city's website, 'AskCOS' – KOAA News 5

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