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JAKARTA – The Canadian federal government expressed disappointment to OpenAI after a meeting in Ottawa regarding the company’s failure to warn law enforcement about the perpetrators of the mass shooting in Tumbler Ridge, British Columbia.
Canadian Minister of Artificial Intelligence Evan Solomon said federal officials conveyed their “disappointment” directly to OpenAI representatives. The meeting was held at his request following a report he called “disturbing” about the lack of a rapid escalation of potential signs of violence.
The case came to light after The Wall Street Journal reported that the perpetrator’s account, Jesse Van Rootselaar, had been blocked from OpenAI’s ChatGPT platform at least seven months ago due to problematic uploads, including a scenario of armed violence. However, OpenAI did not inform the police until after the shooting on February 10.
In his statement, Solomon said the company did not outline “any substantial new safety measures” at the meeting, but promised to return with more concrete proposals. He also confirmed that OpenAI was cooperating with the Royal Canadian Mounted Police (RCMP) in an ongoing investigation.
“We do not discuss the details of the case because this is a criminal investigation,” Solomon told reporters before a cabinet meeting at Parliament Hill. He added that credible warning signs should be reported quickly, not just reviewed internally when public safety is at stake.
OpenAI previously stated that Van Rootselaar’s account was blocked in June, but the activity was judged not to meet the threshold for involving law enforcement because it did not show a credible plan or an imminent threat.
This issue sparked a wider debate on the responsibility of AI companies. Emily Laidlaw, a cyber security law expert and Canada Research Chair at the University of Calgary, said Canada could consider legislation requiring AI companies to report online threats to the police. However, he cautioned, designing such rules is not easy.
“You can’t require every suspicion to be reported to the police. That’s not realistic,” said Laidlaw. According to him, every AI company currently sets its own policy on when to contact law enforcement. Canada briefly considered a similar reporting rule in 2021, but it was never realized after receiving significant rejection.
British Columbia Premier David Eby urged the federal government to establish a clear and transparent reporting threshold. He said the rules should protect companies from privacy risks while ensuring the safety of citizens.
“I want them to see the families of the victims and explain why they made that decision,” Eby said, adding that he had asked for a meeting himself with OpenAI representatives.
Canadian federal Justice Minister Sean Fraser said law enforcement is gathering information and there may be a systemic review of what happened in the Tumbler Ridge case. “We need to understand what conversations are currently invisible to law enforcement, but can be very helpful in preventing future tragedies,” he said.
The Liberal government last month confirmed it was drafting new legislation to address online harms. In 2024, the government had proposed rules requiring social media companies to explain how they reduce risks to users and establish an obligation to protect children. However, the draft was dropped before the 2025 election was held.
Canadian Minister of Culture Marc Miller said that the need for legislation still exists, although the exact form has not yet been determined. “Platforms must act responsibly, but what the regulations are still under discussion,” he said.
This case illustrates the dilemma of the AI era: when does a digital conversation turn from mere expression into a real threat signal? If the threshold is too low, the police will be flooded with reports that are not necessarily relevant. If it is too high, the tragic risk can be missed.
Amid public pressure and the grief of the victims’ families, Ottawa is now facing a fundamental question: is the chatbot just a neutral tool, or has it become a social actor bearing new legal responsibilities? In an age when algorithms read intentions before humans are even aware of them, the line between privacy, freedom of expression, and public safety is becoming increasingly thin – and increasingly urgent to determine.
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