Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
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Chatbots are no longer just productivity tools – they’re becoming part of how we process our inner lives
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EVERY time I want to make someone squirm (which is all the time), I ask them how often they’re using ChatGPT these days. I am no statistician, but I believe that the length of the pause that ensues before an answer is given correlates with how much labour that person is outsourcing to the artificial intelligence (AI) chatbot.
So, imagine my surprise to learn from an OpenAI study that as at June this year, 70 per cent of ChatGPT use was of a “non-work” nature, up from 53 per cent the year before.
The study, which analysed 1.5 million conversations, included usage behaviour from only consumer, not business, plans. That’s a minor detail; it is safe to assume that enterprise usage is overwhelmingly work-related.
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