Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
EUobserver
EU politics
The EU’s artificial intelligence act came into force on Sunday (2 August), while new research reveals how AI is eroding citizen engagement in democracy.
In a paper published on Monday (3 August) in Perspectives on Politics, researchers from the London School of Economics (LSE) found that the effects of AI on our understandings of politics go far beyond misinformation and deepfakes.
The study found that when users generate political content through an AI chatbot, it becomes harder to identify whether the political opinion is their own.
Using an AI chatbot to understand a policy or electoral candidates means its active involvement in how citizens interpret the issue in the first place.
The EU has kept a wary stance on AI due to algorithmic bias in its back-end, promoting political actors favourable to those running the chatbots.
The LSE study found political interactions sometimes become problematic since chatbot replies decide and filter result rankings according to its Western-heavy training, thus underrepresenting the views of minorities.
Read more
The new law entering into force on Monday regulates AI systems’ transparency by treating their political influence as identifiable, although results from citizen interactions with AI chatbots such as ChatGPT are now shown to weave new opinions in with the user’s existing politics.
According to Eurostat, one of every three EU residents aged 16-74 used generative AI tools in a three-month period before the survey was conducted in 2025.
In a race to get ahead in tech sovereignty, the EU has invested significant resources in its race to become an ‘AI continent’, announcing the construction of up to seven Gigafactories for AI infrastructure worth €30 billion on Thursday (30 July).
“If citizens can no longer tell where their own reasoning ends and the system’s influence begins, that changes what it means for a democratic institution to represent the will of the people,” study co-author Elena Pro told EUobserver.
The AI act works to guarantee the safety of AI use across the bloc, entering into force alongside transparency regulations that will require AI systems to tell users when they are interacting with AI or when content has been generated or altered by AI.
Gaia Neiman is a migration and politics reporter at EUobserver. She has previously written for Reuters, The Guardian, The Telegraph, among others.
EUobserver