Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.

Written by Rajiv Mehta, Vice President, Search and Conversational Shopping, Amazon
Trishul Chilimbi, Vice President and Distinguished Scientist, Stores Foundational AI, Amazon
February 01, 2024
4 min read
Rufus is now available to all U.S. customers in the Amazon Shopping app and on desktop.
Thousands of dogs join employees at Amazon today, but back in 1996 there was only one: a Welsh corgi named Rufus who roamed the first warehouse and loved meetings.
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