#Chatbots

AI-powered chatbot improves access to talking therapies – Oxford Health NHS Foundation Trust

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NHS Foundation Trust
People looking for evidence based psychological therapies for depression and anxiety in Oxfordshire and Buckinghamshire can now access a cutting-edge AI-powered chatbot alongside other referral routes. This makes mental health support more accessible, flexible and less daunting, and assists NHS Talking Therapies in meeting the demand for mental health support.
NHS Oxfordshire and NHS Buckinghamshire Talking Therapies services are proud to highlight the innovative ways we support mental health. We are giving people an opportunity to use a cutting-edge, AI-powered chatbot Limbic designed to enhance access to our service. Trialled over the past six months this tool provides users with an interactive, supportive, and non-judgemental assistance to begin their mental health journey.
Limbic empowers patients to take control of their mental health by providing an easy, intuitive tool to help them start their journey to recovery. Taking the first step to seek help can be hard and so using the Limbic chatbot via the Buckinghamshire and Oxfordshire Talking Therapies websites can make it easier. This AI tool complements the human touch provided by our skilled therapists, creating a seamless experience that bridges technology and care.
Patient privacy and safety remain our top priorities. Limbic is secure and confidential. It does not make treatment decisions but supports you and your psychological practitioner to consider what are likely to be the most suitable treatment options for you.
The introduction of Limbic reaffirms our commitment to innovative solutions ensuring that every individual can access the mental health support they need in a timely and efficient manner. Together, we can create a healthier, more resilient community.
For those who do not choose to use the Limbic Chat Bot you are still able to self-refer using the on-line referral form on the Buckinghamshire or Oxfordshire Talking Therapies website, ring or text the service to make an appointment.
For Buckinghamshire Talking Therapies
Call 01865 901 600 or text “TALK” and your name to 07798 667 169 or visit the Buckinghamshire Talking Therapies website
For Oxfordshire Talking Therapies
Call 01865 901 222 or visit the Oxfordshire Talking Therapies website
 
Published: 26 February 2025
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© 2025 Oxford Health NHS Foundation Trust

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AI-powered chatbot improves access to talking therapies – Oxford Health NHS Foundation Trust

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