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OpenAI has recently launched a large-scale account suspension campaign, with multiple users reporting that their ChatGPT and OpenAI accounts were disabled without warning. On login, they are met with a message stating “Your account has been deleted or disabled,” and most received no email notification in advance.
According to user reports, the scope of this action is broad, hitting everyone from free API accounts and shared team “carpool” accounts to subscribers paying $200 per month for the Pro tier. Some users said their Pro accounts, used for as long as five years, were shut down without warning or email; developers also noted that years of accumulated conversation records and personal memory data are all locked in the cloud and cannot be retrieved.
Notably, OpenAI has seen frequent personnel moves recently. Cat Wu, who had served as product lead for Anthropic’s Claude Code and Cowork, announced her departure on November 4 and her move to OpenAI, as competition between the two companies for talent and market share continues to heat up.
On the capital markets front, OpenAI’s fundraising progress is also drawing attention. According to Bloomberg, the company’s latest funding round has raised $11 billion (about NT$360 billion), valuing the company at $1.25 trillion (about NT$41 trillion), placing it among the world’s most valuable companies.
However, the size of this round has shrunk from the original plan. The report noted that OpenAI initially sought to raise $30 billion (about NT$980 billion) at a valuation of $1.4 trillion (about NT$45.9 trillion), but adjusted its target amid weakness in tech stocks. The cap for the full round has now been lowered to $20 billion (about NT$660 billion), and the company is negotiating with investors including SoftBank Group in a push to fill the remaining $9 billion (about NT$290 billion) in the coming weeks.
The cooling market environment is tied to rising doubts about returns on AI investment. Democrats, who advocate stronger regulation of AI data centers, won big in the U.S. midterm elections, and semiconductor and AI-related stocks pulled back markedly, squeezing AI companies’ fundraising room.
Rival Anthropic published its prospectus in late October and is pushing to list after mid-November. OpenAI Chief Executive Sam Altman said this year that the company would hold off on its own IPO until it could make a more confident commitment to model safety, but he also said at the time that if OpenAI goes public too late, that may not be good for the world.
For investors, the suspension episode highlights the policy risk of AI service platforms: paying users’ data and work output are highly tied to a single cloud service, and once an account is actioned, channels for migration and compensation are quite limited. As OpenAI’s valuation soars, user trust and the transparency of platform governance mechanisms may become another gauge by which the market assesses its long-term value.
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