Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
news
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Getting involved
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New services
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19.10.2026
Are you wondering which ticket would suit you best, or how contactless payment works? On the Föli.fi website, you can now ask an AI-powered chatbot for advice. It can help with queries relating to tickets and fares, waterbus service, connections to Kuhankuono and Föli-bikes, for example. You can chat with the chatbot in the language of your choice.
Start a conversation by clicking the chat icon in the bottom left-hand corner of the Föli.fi website. Type your question into the message box and send it. You can ask in your own words about exactly the topic you need help with.
You can chat with a customer service representative from Monday to Thursday, 9 am–6 pm, and on Fridays, 9 am–4 pm.
You can speak to a customer service representative by asking the bot to contact customer service.
