[Great Britain Webinar] The new search journey: How AI is changing online discovery – YouGov

Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
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AI chatbots like ChatGPT, Claude, and Gemini are changing how people find answers online, but traditional search engines remain the dominant gateway to information. So where are consumers really turning first, and when do they trust AI-generated answers?
To find out, YouGov surveyed consumers in Great Britain and 18 international markets, exploring where people start their searches, how they use AI assistants, and what makes them trust the information they receive.
Join hosts Esmee Sabet and Mimi Smith-Jones on 8th July 11am BST for a data-driven webinar unpacking the results.
In the session, they will uncover:
Registrants will also receive a copy of YouGov’s new search and AI trend report before it’s distributed publicly. Don’t miss out on this insight into the current state of online search.
Esmee is an Account Director at YouGov, where she has spent 10 years working with leading media, advertising, agency and tech clients. She partners with organisations to unlock the value of their insight programmes, helping turn complex data into clear, actionable decisions.
Mimi is a Research Manager at YouGov in the Digital, Media and Technology team with over 7 years of experience. She has worked across leading broadcasters, publishers and technology clients, delivering insights that help organisations understand audiences and make informed strategic decisions.
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