Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Company behind Claude Cowork says conversing with app was akin to ‘leaving messages for a co-worker’
Copy link
twitter
facebook
whatsapp
email
Copy link
twitter
facebook
whatsapp
email
Copy link
twitter
facebook
whatsapp
email
Copy link
twitter
facebook
whatsapp
email
Remote workers are facing fresh threats of unemployment after a US tech giant launched a new, smarter artificial intelligence (AI) app to automate dozens of office tasks, academics have warned.
Anthropic, the US firm behind the “Claude” chatbot, this week launched a new version of the app known as Claude Cowork, which undertakes menial jobs like writing reports, organising computer files and inputting data when prompted.
The company said using the app was akin to “leaving messages for a co-worker”. Crucially, the bot can access files, presentations, spreadsheets and internet browsers, allowing it to manipulate the data and do tasks previously done by white-collar workers.
Experts warned that the advance of these tools in particular threatened work done by remote workers, which requires little personal interaction.
These jobs, which rose to prominence during the pandemic, are known as “laptop jobs” because they require only a laptop and an internet connection.
“I’d definitely argue that some laptop jobs are at risk,” said Prof Bouke Klein Teeselink, a lecturer from King’s College London. “Especially relatively junior roles, which are more routine-based and can often be done by advanced AI.”
Prof Xiang Hui, of Washington University in St Louis, said: “Remote work is more exposed to AI than many other forms of work due to the very nature of it being digital.
“Unlike other tasks that involve physical objects or touch, there’s no ‘barrier’ to protect the work performed by the remote worker.”
Claude Cowork is the third version of Anthropic’s bot range after Claude and Claude Code, a coding bot intended to speed up programming for engineers
Anthropic added that Claude Cowork was built almost entirely by Claude Code in a week and a half – a task that would have taken human programmers far longer.
Silicon Valley labs are racing to launch so-called AI agents that can function semi-autonomously on a company’s computer system, taking traditional work away from staff.
AI labs have repeatedly insisted their tools will complement rather than replace human labour, freeing people up for more productive tasks. However, many businesses have already started laying off thousands of staff, blaming the rise of AI.
In a report published on Thursday, Anthropic said that growing use of AI bots could see some roles “simplified or see a deskilling effect as AI can take on large portions of their roles, such as data entry workers, IT specialists, and travel agents”.
It found that around 44pc of jobs now had “AI usage for at least a quarter of their tasks”.
In a report for the Brookings Institute last year, Mr Hui found that digital freelancers had seen a 5pc decline in their earnings and a 2pc decline in their monthly jobs since the release of ChatGPT.
“Jobs that involve lots of coordination, tacit knowledge or that are heavily context dependent are harder to replace,” he said.
Copy link
twitter
facebook
whatsapp
email
