Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Northwood University has launched a new AI-powered search and chatbot experience.
Built to help prospective students, current students, families, alumni, faculty, and staff quickly find information, Northwood’s new AI-powered website search and chatbot pull directly from official website content and present answers in a clear, conversational format. Similar to interacting with platforms like ChatGPT, users can ask questions, receive instant summaries, and easily navigate to relevant pages.
“Students and families expect fast, intuitive, and intelligent digital interactions,” stated Chief Marketing and Communications Officer Rachel Valdiserri. “AI search and chatbot technology allow us to deliver that experience while continuously learning from user feedback. This launch is just the beginning of several enhancements that will make Northwood even more accessible, responsive, and future-ready.”
What’s New
How to Provide Feedback
Users are encouraged to:
This model also provides hands-on experiential learning for students who assist with research and project support — advancing innovation while enriching the academic experience.
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