Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Latest
AI
Amazon
Apps
Biotech & Health
Climate
Cloud Computing
Commerce
Crypto
Enterprise
EVs
Fintech
Fundraising
Gadgets
Gaming
Google
Government & Policy
Hardware
Instagram
Layoffs
Media & Entertainment
Meta
Microsoft
Privacy
Robotics
Security
Social
Space
Startups
TikTok
Transportation
Venture
Staff
Events
Startup Battlefield
StrictlyVC
Newsletters
Podcasts
Videos
Partner Content
TechCrunch Brand Studio
Crunchboard
Contact Us
The social platform X will pilot a feature that allows AI chatbots to generate Community Notes.
Community Notes is a Twitter-era feature that Elon Musk has expanded under his ownership of the service, now called X. Users who are part of this fact-checking program can contribute comments that add context to certain posts, which are then checked by other users before they appear attached to a post. A Community Note may appear, for example, on a post of an AI-generated video that is not clear about its synthetic origins, or as an addendum to a misleading post from a politician.
Notes become public when they achieve consensus between groups that have historically disagreed on past ratings.
Community Notes have been successful enough on X to inspire Meta, TikTok, and YouTube to pursue similar initiatives — Meta eliminated its third-party fact-checking programs altogether in exchange for this low-cost, community-sourced labor.
But it remains to be seen if the use of AI chatbots as fact-checkers will prove helpful or harmful.
These AI notes can be generated using X’s Grok or by using other AI tools and connecting them to X via an API. Any note that an AI submits will be treated the same as a note submitted by a person, which means that it will go through the same vetting process to encourage accuracy.
The use of AI in fact-checking seems dubious, given how common it is for AIs to hallucinate, or make up context that is not based in reality.
According to a paper published this week by researchers working on X Community Notes, it is recommended that humans and LLMs work in tandem. Human feedback can enhance AI note generation through reinforcement learning, with human note raters remaining as a final check before notes are published.
“The goal is not to create an AI assistant that tells users what to think, but to build an ecosystem that empowers humans to think more critically and understand the world better,” the paper says. “LLMs and humans can work together in a virtuous loop.”
Even with human checks, there is still a risk to relying too heavily on AI, especially since users will be able to embed LLMs from third parties. OpenAI’s ChatGPT, for example, recently experienced issues with a model being overly sycophantic. If an LLM prioritizes “helpfulness” over accurately completing a fact-check, then the AI-generated comments may end up being flat out inaccurate.
There’s also concern that human raters will be overloaded by the amount of AI-generated comments, lowering their motivation to adequately complete this volunteer work.
Users shouldn’t expect to see AI-generated Community Notes yet — X plans to test these AI contributions for a few weeks before rolling them out more broadly if they’re successful.
Topics
Amanda Silberling is a senior writer at TechCrunch covering the intersection of technology and culture. She has also written for publications like Polygon, MTV, the Kenyon Review, NPR, and Business Insider. She is the co-host of Wow If True, a podcast about internet culture, with science fiction author Isabel J. Kim. Prior to joining TechCrunch, she worked as a grassroots organizer, museum educator, and film festival coordinator. She holds a B.A. in English from the University of Pennsylvania and served as a Princeton in Asia Fellow in Laos.
You can contact or verify outreach from Amanda by emailing amanda@techcrunch.com or via encrypted message at @amanda.100 on Signal.
StrictlyVC concludes its 2025 series with an exclusive event featuring insights from leading VCs and builders such as Pat Gelsinger, Mina Fahmi, and more. Plus, opportunities to forge meaningful connections.
Early Bird rate ends November 17.
Leaked documents shed light into how much OpenAI pays Microsoft
Inside Harvey: How a first-year legal associate built one of Silicon Valley’s hottest startups
Spotify introduces a Premium Platinum plan with lossless access in five markets
Jack Dorsey funds diVine, a Vine reboot that includes Vine’s video archive
‘Chad: The Brainrot IDE’ is a new Y Combinator-backed product so wild, people thought it was fake
Apple launches Digital ID, a way to carry your passport on your phone for use at TSA checkpoints
Meta’s chief AI scientist Yann LeCun reportedly plans to leave to build his own startup
© 2025 TechCrunch Media LLC.