Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Innovation
By Anastasia Santoreneos
OpenAI has revealed that over the past two weeks, it’s been expanding conversations with experts and advocacy groups with a view to improve safety for its users, and is now looking to develop a ChatGPT version suitable for teens.
It will build an algorithm to determine whether a user is over or under 18, and tailor its ChatGPT system accordingly with ‘age-appropriate policies’, including blocking graphic sexual content, not engaging in flirtatious discussions or discussions around suicide and self-harm, even creatively. In some cases, it may even involve law enforcement.
While these protections aren’t available yet – and we don’t know when they will be – OpenAI says it’s launching a parental control system that will be available by the end of the month. This will allow parents to link their account with their teen’s (minimum age 13) and manage which features to disable. They’ll also receive notifications when their teen is a ‘moment of acute distress’. There’ll even be blackout hours where a teen cannot use the program.
“It is extremely important to us, and to society, that the right to privacy in the use of AI is protected… We are advocating for this with policymakers,” OpenAI co-founder and chief executive officer, Sam Altman, said.
“We prioritise safety ahead of privacy and freedom for teens; this is a new and powerful technology, and we believe minors need significant protection… We realise that these principles are in conflict and not everyone will agree with how we are resolving that conflict. These are difficult decisions, but after talking with experts, this is what we think is best and want to be transparent in our intentions.”
72% of US teens have tried an AI companion at least once, according to a study by Common Sense Media found. And in this context, a ‘companion’ is an AI chatbot designed for users to have personal conversations with, not an AI assistant. And more than half (52%) of teens (those aged 13-17) say they’re regular users. In fact, 13% chat with them daily, and 21% chat a few times a week.
Worldwide spending on AI is forecast to total nearly $1.5 trillion in 2025, according to Gartner, a business and technology insights company. By 2026, that number is expected to surpass $2 trillion, with the majority of money spent on integrating generative AI into products like smartphones and PC.
“The forecast assumes continued investment in AI infrastructure expansion, as major hyperscalers continue to increase investments in data centres with AI-optimised hardware and GPUs to scale their services,” said John-David Lovelock, Distinguished VP Analyst at Gartner.
“The AI investment landscape is also expanding beyond traditional US tech giants, including Chinese companies and new AI cloud providers. Furthermore, venture capital investment in AI providers is providing additional tailwinds for AI spending.”
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