Welcome to the forefront of conversational AI as we explore the fascinating world of AI chatbots in our dedicated blog series. Discover the latest advancements, applications, and strategies that propel the evolution of chatbot technology. From enhancing customer interactions to streamlining business processes, these articles delve into the innovative ways artificial intelligence is shaping the landscape of automated conversational agents. Whether you’re a business owner, developer, or simply intrigued by the future of interactive technology, join us on this journey to unravel the transformative power and endless possibilities of AI chatbots.
Latest
AI
Amazon
Apps
Biotech & Health
Climate
Cloud Computing
Commerce
Crypto
Enterprise
EVs
Fintech
Fundraising
Gadgets
Gaming
Google
Government & Policy
Hardware
Instagram
Layoffs
Media & Entertainment
Meta
Microsoft
Privacy
Robotics
Security
Social
Space
Startups
TikTok
Transportation
Venture
Staff
Events
Startup Battlefield
StrictlyVC
Newsletters
Podcasts
Videos
Partner Content
TechCrunch Brand Studio
Crunchboard
Contact Us
Meta says that it is rolling out improvements to Meta AI, its cross-platform chatbot, including the ability to have the bot “remember” details from conversations.
In a post on Meta’s official blog, the company said that, in chats with Meta AI on Facebook, Messenger, and WhatsApp for iOS and Android in the U.S. and Canada, users can now tell Meta AI to remember certain things about them, like that they love to travel and learn new languages.
The memory feature, similar to the memory features for OpenAI’s ChatGPT and Google’s Gemini, lets Meta AI pick up on “important details” based on context, according to Meta. For example, if a user mentioned in a previous chat that they’re vegan and asks Meta AI for breakfast ideas, the chatbot will consistently factor in that dietary preference.
Meta says that Meta AI won’t remember things in group chats, and that users can delete its memories at any time.
In another, perhaps more controversial upgrade to Meta AI, Meta says that the chatbot will now use account info from across Meta’s apps to give personalized recommendations. That info might include the home location on a user’s Facebook profile or recently viewed Instagram videos.
Here’s how Meta CEO Mark Zuckerberg pitched it in a post on Monday:
“Meta AI will start to give you answers based on what preferences and information you’ve shared,” he wrote. “For example, it’s helped me come up with creative bedtime stories for my daughters, so if I ask it for a new one, it remembers they love mermaids.”
Personalized recommendations will go live on Facebook, Messenger, and Instagram in the U.S. and Canada to start. There won’t be an option to opt out, a Meta spokesperson told TechCrunch.
Meta is trying its darndest to give Meta AI’s newfound info-scraping abilities a positive spin. But given how little people trust Meta — and Facebook in particular — with their data, one wonders how the updates will be received.
TechCrunch has an AI-focused newsletter! Sign up here to get it in your inbox every Wednesday.

Topics
AI Editor
From seed to Series C and beyond — founders and VCs of all stages are heading to Boston. Be part of the conversation. Save up to $425 now and tap into powerful takeaways, peer insights, and game-changing connections.
Slate Auto drops ‘under $20,000’ pricing after Trump administration ends federal EV tax credit

Everyone in tech has an opinion about Soham Parekh

Cluely’s ARR doubled in a week to $7M, founder Roy Lee says. But rivals are coming.

Who is Soham Parekh, the serial moonlighter Silicon Valley startups can’t stop hiring?

TechCrunch All Stage brings back early launch prices for a limited time

Wonder Dynamics co-founder Nikola Todorovic joins the AI Stage at TechCrunch Disrupt 2025

Stripe’s first employee, the founder of fintech Increase, sort of bought a bank

© 2025 TechCrunch Media LLC.

source